Wednesday 02 June 2021
The art of transformation
Keynote: Transforming the insurance sector’s sustainability agenda
Butch Bacani, Programme Leader, UN Environment Programme’s Principles for Sustainable Insurance Initiative.
Panel discussion: Sustainable Transformation
Chair: Sarah Goddard, Secretary General, AMICE
Liesbeth van der Kruit, CSR Director, Achmea
Jean-Pierre Grimaud, CEO, OFI Asset Management
Stefan Plesser, Founder and Managing Director, Synavision
Eeva Salmenpohja, Vice President, Sustainability and Public Affairs, LocalTapiola General Mutual Insurance Company
Sustainability is one of the biggest transformational challenges for mutual insurers. What changes need to be brought into strategies to protect the future of our organisations?
KEYNOTE: Digitalisation and insurance risk
Fausto Parente, Executive Director, EIOPA
Case study: Digital Transformation
Chantal Deen, OOM Verzekeringen
Mutual Insurance: Report
Pierre Tournier, Associate Director, Analytics, AM Best
Keynote: An economy that works for people
Sirpa Pietikäinen, MEP, Member, Committee on Economic and Monetary Affairs
THE ROLE OF THE MUTUAL IN TRANSFORMING THE SOCIAL ECONOMY
KEYNOTE: The future customer
Iona Bain, Founder, Young Money Blog
The values embodied in the mutual model speak to a new generation of Europeans and new support for values-led and democratic models. How effective is the sector in getting the-value message across? How do we communicate the difference between value and price to a cost-conscious consumer? How do we connect with our future customer?
Panel discussion: Embracing change to create a brighter future
Chair: Richard Banks, AM Best Industry Research Director - EMEA
Emmanuel Djengue, Innovation Director, Europe, RGAX
Guillaume Allenet, Manager, Public Affairs, MAIF
Víctor Meseguer, Director, Social Economy Europe
The values embodied in the mutual model speak to a new generation of Europeans and new support for values-led and democratic models.
- How effective is the sector in getting the-value message across?
- How do we communicate the difference between value and price to a cost-conscious consumer?
- How do we connect with our future customer?
- How closely do the core principles of the mutual insurer align with this new customer, how do we prepare our organisations for them?
- How can we make sure the customer-owner of a mutual is the centre of that relationship?
- Is the relationship the future, rather than the product?
- How can we evolve to stay relevant?
- Where do we fit in a wider eco-system?
Keynote: Turning Challenges into Opportunities
Sometimes we choose our challenges, sometimes our challenges choose us. What we decide to do about them is what counts. Deciding to be a competitor, a realist and a collaborator offers your people a chance of maintaining a resilient mindset under pressure. Mark Pollock’s keynote on adversity and challenges uses the power of active decision making to deal with challenges, regardless of where they come from, to help your people become more resilient.
Closing of the Congress
Invitation to the next AMICE Congress
Sarah Goddard, Secretary General, AMICE
Post Congress Networking
Network with peers and take part in one-to-one chats to discuss industry trends, best practice, and business development.