Programme

AMICE Congress

14:00
Hotel(s)

Registration & information

14:30
14:30
08:00
Euskalduna

Registration

09:00
11:00
Euskalduna

Break

11:30
Euskalduna

Opening Session

13:00
Euskalduna

Lunch

14:00
Euskalduna

Session I: Advocacy | The transformation of Europe

Europe is undergoing unprecedented change - social, environmental, political, financial and structural – as well as the fundamental transformations developing from the COVID-19 pandemic. All these, as well as the sustainability goals and the data challenge, are bringing changes to us personally and professionally.

15:30
Euskalduna

Break

16:00
Euskalduna

Member-to-Member Mutual Meet-Up

During this afternoon session, members will be able to request individual meetings with other members or participate in group discussions around specific topics.

08:30
09:30
Euskalduna

Session II: Promotion | The transformation of the mutual message

Trust and reputation are of paramount importance for the mutual sector. How do different types of mutuals communicate their ethical ways of doing business?

11:00
Euskalduna

Break

11:30
Euskalduna

Session III: Assistance | The transformation of the mutual business model

The values embodied in the mutual model speak to a new generation of Europeans and new support for values-led and democratic models. How can our members use their core principles to connect with their customers and move forward? Learning from other members will be the guiding principle for this session.

13:00
Euskalduna

Lunch

14:00
Euskalduna

Session IV: Future | Future transformations

Climate change, sustainability, regulation and data access are the biggest transformational challenges for mutual insurers. We must prepare our organisations for that future. For the customer-centric mutual insurance industry, what changes need to be brought into strategies to protect the future of our organisations?

15:30
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