OUR PROGRAMME

Wednesday 02 June 2021

08:30
Doors open

Explore the Congress network: connect with industry peers and Congress sponsors.

09:00-09:10
Welcome

Opening of the Congress by the Vice President of AMICE, Christophe Ollivier.
Welcoming remarks by Congress host, Sarah Goddard, Secretary General, AMICE.

 
The art of transformation
09:10-09:40
Keynote: The World Is Round - In Search Of The Post-Corona Future

Jo Caudron, Managing Partner, Scopernia

Disruption takes multiple forms, leading to many channels of transformation. How do we embrace change to create a brighter future?

 
SUSTAINABLE TRANSFORMATION
09:45-10:10
Keynote: Transforming the insurance sector’s sustainability agenda

Butch Bacani, Programme Leader, UN Environment Programme’s Principles for Sustainable Insurance Initiative.

10:15-11:00
Panel discussion: Sustainable Transformation

Panellists:
Chair: Sarah Goddard, Secretary General, AMICE
Liesbeth van der Kruit, CSR Director, Achmea
Jean-Pierre Grimaud, CEO, OFI Asset Management
Stefan Plesser, Founder and Managing Director, Synavision
Eeva Salmenpohja, Vice President, Sustainability and Public Affairs, LocalTapiola General Mutual Insurance Company

Sustainability is one of the biggest transformational challenges for mutual insurers. What changes need to be brought into strategies to protect the future of our organisations?

11:00-11:15
Break

Explore the Congress network: connect with industry peers and Congress sponsors.

 
DIGITAL TRANSFORMATION
11:15-11:40
KEYNOTE: Digitalisation and insurance risk

Fausto Parente, Executive Director, EIOPA

11:45-12:25
Panel discussion: Digital Transformation

Panellists:
Chair: Emmanuel Djengue, Innovation Director, Europe, RGAX
Martin Mullins, Professor of Risk and Insurance, Visiting Prof. Vicomtech Foundation, San Sebastian, Pais Vasco
Matt Cullina, Head of Global Insurance Business, Sontiq

12:30-12:45
Case study: Digital Transformation

Chantal Deen, OOM Verzekeringen

12:45-13:00
Mutual Insurance: Report

Pierre Tournier, Associate Director, Analytics, AM Best

13:00-14:00
Lunch / networking break
MUTUAL MEET UP

Network with peers and take part in one-to-one chats to discuss industry trends and share best practice tips.
Connect with sponsors.

 
FUTURE EUROPE
14:00-14:25
Keynote: An economy that works for people

Sirpa Pietikäinen, MEP, Member, Committee on Economic and Monetary Affairs

 
THE ROLE OF THE MUTUAL IN TRANSFORMING THE SOCIAL ECONOMY
14:30-15:00
Fireside chat

Ann Sommer, Founder Director, AMICE / CEO, Länsforsäkringar (retired)

The Covid-19 crisis exposed both frailties and strengths in the social economy. What role does the mutual insurance sector play in building a resilient and sustainable economy in the post-Covid era?

15:00-15:15
Break

Explore the Congress network: connect with industry peers and Congress sponsors.

 
FUTURE TRANSFORMATONS
15:15-15:55
KEYNOTE: The future customer

Iona Bain, Founder, Young Money Blog

The values embodied in the mutual model speak to a new generation of Europeans and new support for values-led and democratic models. How effective is the sector in getting the-value message across? How do we communicate the difference between value and price to a cost-conscious consumer? How do we connect with our future customer?

16:00-16:40
Panel discussion: Embracing change to create a brighter future

Panellists:
Chair: Richard Banks, AM Best Industry Research Director - EMEA
Emmanuel Djengue, Innovation Director, Europe, RGAX
Guillaume Allenet, Manager, Public Affairs, MAIF
Víctor Meseguer, Director, Social Economy Europe

The values embodied in the mutual model speak to a new generation of Europeans and new support for values-led and democratic models.

  • How effective is the sector in getting the-value message across?
  • How do we communicate the difference between value and price to a cost-conscious consumer?
  • How do we connect with our future customer?
  • How closely do the core principles of the mutual insurer align with this new customer, how do we prepare our organisations for them?
  • How can we make sure the customer-owner of a mutual is the centre of that relationship?
  • Is the relationship the future, rather than the product?
  • How can we evolve to stay relevant?
  • Where do we fit in a wider eco-system?
 
RESILIENCE
16:45-17:30
Keynote: Turning Challenges into Opportunities

Mark Pollock,  Explorer, Founder & Collaborator
Paula Cunniffe, CEO, Strive Management

Sometimes we choose our challenges, sometimes our challenges choose us. What we decide to do about them is what counts. Deciding to be a competitor, a realist and a collaborator offers your people a chance of maintaining a resilient mindset under pressure. Mark Pollock’s keynote on adversity and challenges uses the power of active decision making to deal with challenges, regardless of where they come from, to help your people become more resilient.

 
Closing of the Congress
17:30
Invitation to the next AMICE Congress

Sarah Goddard, Secretary General, AMICE

 
Post Congress Networking
17:30-18:30

Network with peers and take part in one-to-one chats to discuss industry trends, best practice, and business development.